Frequently Asked Questions
Find quick answers about our probiotic foods, Nairobi delivery, storage, ingredients, and how to enjoy fermented foods every day.
Do you deliver outside Nairobi?
We currently focus on Nairobi and nearby areas so your ferments arrive cold, fresh, and active. If you are outside Nairobi, contact us before ordering and we will confirm the safest delivery option.
Are all K Ferments products vegan?
Yes. Our kimchi, sauerkraut, probiotic salads, and kitchen pastes are 100% plant-based, preservative-free, and made without animal ingredients.
How should I store fermented foods after delivery?
Keep all ferments refrigerated as soon as they arrive. Live fermented foods continue to mature slowly in the fridge, which protects quality and keeps the probiotic cultures active.
How long do your ferments last?
Most jars are best enjoyed within 3 to 6 months when kept chilled and handled with clean utensils. Flavour can deepen over time because the ferment remains alive.
Is bubbling or pressure in the jar normal?
Yes. Gentle bubbling, a little fizz, or liquid movement are normal signs of active fermentation. It means the live cultures are still working.
How can I use kimchi, sauerkraut, and probiotic salads in everyday meals?
Add them to rice bowls, chapati wraps, sandwiches, eggs, grilled vegetables, nyama choma sides, or simple salads. Our kitchen pastes also work well in stews, marinades, and stir-fries.